Can you recall the frustration you last felt trying to navigate through a poorly designed IVR system? What if there were an automated web-based solution that would take you directly to the option you need and then sent the call to your phone? Well, that's exactly what Shai Berger, President and CEO of fonolo.com, presents during this session recorded at the eComm 2008 Emerging Communications Conference, where fonolo.com was voted "Best New Product."
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